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FAQs

Curriculum

What does my child need to bring for class?

Students should bring their aLIVE books, writing materials, water bottle, snacks for break time, and prayer attire.

Will my child learn Quranic Literacy?

Quranic literacy is included in the aLIVE Curriculum. Learning how to read, comprehend, and value the verses of the Quran is one of the key components of the aLIVE curriculum.

My child does not have basic Islamic foundation. I am worried that my child will not be able to cope. Can my child be enrolled in a lower level?

The aLIVE curriculum uses a spiral approach that revisits themes with increasing complexity, allowing students to build knowledge progressively. Therefore, levels are age-appropriate, and there is no need to enrol your child in a lower level.

Can my child with special needs enrol in the aLIVE programme?

If your child has medical conditions or special needs, please provide a medical report from a certified practitioner. While we strive to accommodate all students, our programme may not be designed for all types of special needs.


Registration

How do I register for my child?

Registration is currently unavailable due to the scheduled system downtime. The new Student portal will be introduced in July 2025, insyaAllah. Further details and instructions will be shared in due time.

At what age can I enroll my child in the aLIVE programme?

The aLIVE programme caters to students from the age of 5 to 20 years old. Registration is according to the student’s age for the academic year.
– KIDS 1: 5 years old
– KIDS 2: 6 years old
– KIDS 3: 7 years old
– KIDS 4: 8 years old
– TWEENS 1: 9 years old
– TWEENS 2: 10 years old
– TWEENS 3: 11 years old
– TWEENS 4: 12 years old
– TEENS 1: 13 years old
– TEENS 2: 14 years old
– TEENS 3: 15 years old
– TEENS 4: 16 years old
– YOUTH 1-2: 17 – 20 years old

Is there any fee assistance for the aLIVE programme?

MUIS offers fee assistance through the Islamic Education Fund (IEF). For detailed information about IEF, please visit muis.gov.sg/ie/Islamic-Education-Fund/Islamic-Education-Fund.

If your household Per Capita Income (PCI) is between $0 – $1000, you may submit your IEF 2025 application at learnislam.sg/ief-2025.

Uniform

What is the student attire for the aLIVE programme?

Students should wear the aLIVE uniform top with black pants and a black songkok (male) or black tudung (female).

How can I purchase the uniform?

Purchase can be made online at thtg.com.sg/alive-uniform. For inquiries regarding the size chart, self-collection, and delivery, please contact the vendor directly at thtg.com.sg/contact-us.


Fees

How much are the monthly fees?

The monthly fees currently vary by Centre. While the Student portal is unavailable during this scheduled system downtime, most centres have fees ranging between $35.00 and $40.00 per month.

What payment is required during registration?

To confirm placement, the required payment is the annual $90.00 miscellaneous fee, an advance fee for December, and the first month’s fee.

What is the Miscellaneous fee for?

The Miscellaneous fee includes payment for books, learning materials, accidental medical claims, and admin fees for the year.


Payment

How do I make payment for fees?

Is there any auto-payment modes available? How do I activate it?
How do I make payment by GIRO?

To set up the GIRO arrangement, you may email [email protected] to request the GIRO form or approach your Centre Manager for a copy.

Once the form is completed, you may submit it to your Centre Manager or mail it to:
Islamic Learning Hub and Management Office (ILHAM)
20 Joo Chiat Road
#04-01
Singapore 427357
Attention to: Finance Department

How long does it take for a GIRO arrangement application to be approved?

GIRO application will take approximately 2 months upon submission for your bank to approve.

In the meantime, please continue making payments at the Student portal via PayNow.

When is the GIRO deduction date?
If I activate any auto-payment arrangements now, will it auto-deduct any of the past invoices or outstanding fees?

Payment for outstanding fees has to be paid manually at the Student portal via PayNow.


Transfer Requests

How do I request for a transfer to another session or centre?

You may check for class availability on the new Student portal once it is introduced in July 2025, insyaAllah. After that, you may email [email protected] to request for the transfer form. Due to the scheduled system downtime, we are unable to check class vacancies or process any transfer requests at the moment.

Do note that for transfer to a different centre, the effective transfer date will be the following month, and all due fees at the current centre has to be paid first.


Withdrawal Notices

How do I notify my intent to withdraw my child from the aLIVE programme?

You may approach your Centre Manager or email [email protected] to request for the withdrawal form.

When will be my child’s last lesson once I have submitted the withdrawal form?

Withdrawal will be effective 1 month after parents’ notice submission. Please note that timely notification is essential to ensure a smooth transition and to allow us to manage class capacities effectively. Thank you for your cooperation.